X previously Twitter help

Here you can get Twitter help.

If you're seeking help with X (formerly known as Twitter), whether for account issues, privacy concerns, or using its features, here are solutions to common problems and steps to find support:

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1. Account and Login Issues

1.1. Forgot Password

• Solution: If you’ve forgotten your password, go to the X Login Page and click Forgot Password. Enter your email, phone number, or username to reset your password.
• Tip: Make sure to use the same email or phone number associated with your account.

1.2. Locked or Restricted Account

• Solution: If your account is locked or restricted, X will prompt you with instructions to resolve the issue. You may need to verify your identity, complete a CAPTCHA, or change your password.
• Additional Help: Visit the X Help Center for guidance on how to recover a locked account.

1.3. Hacked or Compromised Account

• Solution: If you believe your account has been hacked, immediately reset your password via the Forgot Password option. You can also report a hacked account via the Hacked Account Form.
• Tip: Enable Two-Factor Authentication (2FA) to add an extra layer of security.

2. Privacy and Security Settings

2.1. Adjusting Privacy Settings

• Solution: Go to Settings and privacy > Privacy and safety to control who can see your tweets, tag you in photos, or send direct messages.
• Tip: You can make your account private so that only approved followers can see your tweets.

2.2. Blocking and Muting

• Solution: To block someone, go to their profile, click the three dots, and select Block. To mute someone, follow the same steps but select Mute.
• Tip: Muting allows you to stop seeing someone’s tweets without unfollowing them.

2.3. Reporting Abuse or Harassment

• Solution: To report abusive behavior, click the three dots on a tweet or profile and choose Report Tweet or Report Account. Follow the steps to submit a report to X for review.
• Tip: You can also mute or block users to stop further harassment.

3. Managing Tweets and Content

3.1. Deleting or Editing a Tweet

• Solution: To delete a tweet, click the three dots on the tweet and select Delete. As of now, X doesn't offer a free editing feature. The Edit Tweet option is available to X Premium subscribers.
• Tip: Consider previewing tweets before posting to avoid mistakes.

3.2. Reporting Inappropriate Content

• Solution: Click the three dots on any tweet and choose Report Tweet if it violates X’s community guidelines. You can report for spam, harassment, misinformation, or offensive content.
• Tip: You can also report media (photos/videos) or direct messages.

4. X Premium (Twitter Blue)

4.1. Subscribing to X Premium

• Solution: X Premium (formerly Twitter Blue) offers features like Edit Tweet, longer tweets, priority ranking, and more. You can subscribe by going to Settings > X Premium > Subscribe.
• Tip: Ensure your payment information is up to date to complete the subscription.

4.2. Managing Your Subscription

• Solution: You can manage or cancel your X Premium subscription under Settings and privacy > Account > Manage subscriptions.
• Tip: X Premium charges are monthly or yearly, depending on the plan you choose.

5. X Spaces

5.1. Creating or Joining a Space

• Solution: To create a Space (audio conversation), tap on the Spaces icon (microphone) in the X app, select Start a Space, and invite people. You can join an existing Space by clicking on it from the timeline or a shared link.
• Tip: Spaces are public, but you can control who speaks by granting speaker permissions.

5.2. Reporting a Problem in Spaces

• Solution: To report a user or content in a Space, click the three dots in the Space and select Report Space or Report Speaker.
• Tip: Always report abusive or inappropriate behavior during live sessions.

6. X Communities and Lists

6.1. Creating or Managing a Community

• Solution: Communities on X allow users to join discussions around specific topics. To create a community, click the Communities tab, and follow the steps to set up a new one. You can manage settings, members, and posts from the community page.
• Tip: Use communities to engage with niche audiences or interests.

6.2. Creating or Using Lists

• Solution: Lists allow you to group accounts and view their tweets separately. Go to Lists, then click Create New List, and add accounts.
• Tip: Lists can be public or private, depending on whether you want others to see them.

7. Direct Messages (DMs)

7.1. Sending and Managing DMs

• Solution: To send a DM, click on the Envelope icon and search for the user you want to message. You can delete conversations by swiping left on them in the mobile app or clicking the three dots on desktop.
• Tip: Adjust who can send you DMs by visiting Settings and privacy > Privacy and safety > Direct messages.

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7.2. Reporting or Blocking DMs

• Solution: To report a DM, open the conversation, click the three dots, and choose Report conversation. To block the user, follow the same steps.
• Tip: Be cautious when receiving DMs from unknown accounts to avoid spam or scams.

8. Monetization Features

8.1. Super Follows

• Solution: Super Follows allow users to subscribe to premium content. To enable this feature, go to Settings > Monetization > Super Follows (availability depends on meeting certain follower and activity criteria).
• Tip: Creators can charge a monthly fee for exclusive content.

8.2. Tips

• Solution: You can enable Tips to receive payments from followers. Go to Settings > Monetization > Tips to set up your payment method (e.g., PayPal, Venmo).
• Tip : Promote your tips option by including it in your bio or tweets.

9. Deactivating or Deleting Your Account

9.1. Deactivating Your X Account

• Solution: To temporarily deactivate your account, go to Settings and privacy > Your account > Deactivate your account. Your account can be reactivated anytime within 30 days.
• Tip: Deactivating doesn’t delete your account permanently. You can log back in to restore it.

9.2. Permanently Deleting Your X Account

• Solution: After deactivating, if you don’t log back in within 30 days, your account will be permanently deleted. There’s no immediate option for direct permanent deletion.
• Tip: Download your data before deletion if you want to keep your tweet history or other personal information.

10. Getting Help from X (Twitter) Support

10.1. Using the Help Center

• Website: X Help Center
• Features: Offers guides on account issues, privacy, content management, and reporting problems. There are specific FAQs for common issues and safety tips.
• Tip: If you can’t find an answer, use the search bar for quick access to troubleshooting guides.

10.2. Contacting X Support

• Solution: If your issue is not resolved, you can file a support ticket by going to Twitter’s support page.
• Tip: Make sure to provide all necessary information when submitting a support ticket to expedite the process.

These steps cover most common issues and features on X, but if you're dealing with something specific or complex, visiting the Help Center is the best next step.

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